02 9817 0000
Shop 1, 265 Victoria Road, Gladesville, New South Wales 2111

Start Date: May 2024

Hours: 15-20 hours per week. Our practice is open 7:30am – 6pm.

Description

The Bennelong Medical Clinic is seeking a warm, energetic receptionist to join our passionate team. Candidates must be proactive and team-oriented in their approach to their role. You will report to the Practice Manager and interact closely with the clinical team. Opportunities for training (e.g. CPR and leadership training) will be made available.

General duties include promptly responding to patient enquiries, booking appointments, sending correspondence, and managing office supplies. The successful candidate will need to demonstrate excellent attention to detail and ability to work with a sense of urgency, displaying compassion and professionalism towards patients and fellow colleagues alike.

Key attributes:

  • Warm and sincere approach to patient and staff needs
  • Ability to think critically and problem solve when presented with new challenges
  • Focused and efficient in completing delegated tasks
  • Proactive in pursuing opportunities to improve practice processes

Highly regarded skills and experience:

  • Prior experience working in general practice administration is strongly preferred but must at least have experience in the healthcare sector
  • Prior experience using Best Practice and Hotdoc software highly regarded
  • Must be an exceptional communicator and demonstrate ability to effectively manage and calm anxious patients
  • Must have strong computer literacy skills
  • Demonstrated exceptional customer service and communication skills – always acting with honesty, integrity and compassion

Please email CV and cover letter to clodagh@bennelongmc.com.au